Problem with Two Factor Login
Please be aware the IP of the machine you are using, along with the current date and time, will be stored for security purposes.
Current IP: 161.50.50.7
If you are having issues with loging in to CITSMS with your two factor authenticator please send the following email from your CIT email address to have your authenticator removed. Please note that if the two factor has to be removed or modified we will require a confirmation email from a co-worker for this request.
Please email
TO: servicedesk@act.gov.au
Subject: "CITSMS Two factor reset"
Please remove the two factor authenticator from the CITSMS system for;
- User Name:
- <YOUR USER NAME>
- Business System:
- CIT-CITSMS-BS
- Configuration Item:
- PRODIIS
- Assignment Group:
- ICT CIT App Dev
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